Frequently Asked Questions

LocksmithAI provides comprehensive locksmith services across all 50 states, powered by cutting-edge AI dispatch technology for faster response times. Our services include:

• Emergency Lockout Services: Car, home, and business lockouts with 15-minute average response time
• Key Services: Key cutting, duplication, and replacement for all lock types
• Automotive Services: Key fob programming, transponder key replacement, ignition repair, and car key extraction
• Residential Services: Lock installation, rekeying, smart lock setup, and security assessments
• Commercial Services: Access control systems, master key systems, panic bar installation, and safe services

Locksmith pricing varies based on several factors, but LocksmithAI is committed to transparent, upfront pricing with no hidden fees. Here's what influences the cost:

• Type of Service: Simple lockouts typically range from $75-$150, while specialized services like car key programming or lock replacement may cost $150-$350
• Time of Day: Standard business hours are most economical. Emergency after-hours service may include a modest service fee
• Lock Complexity: High-security locks, smart locks, and luxury vehicle keys require specialized tools and expertise
• Parts Required: If hardware replacement is needed, those costs will be clearly communicated upfront

LocksmithAI's AI-powered dispatch system dramatically reduces response times compared to traditional locksmith services:

• Average Response Time: 15-20 minutes in most metropolitan areas
• 24/7 Availability: Technicians available around the clock, including holidays
• Real-Time Tracking: Know exactly when your technician will arrive with live GPS updates
• Nationwide Coverage: Service available in all 50 states with local technicians

Our AI dispatcher, Emma, instantly identifies the closest available certified technician to your location, eliminating the delays of traditional call centers. In emergency situations, she prioritizes your call automatically.

LocksmithAI combines the reliability of a nationwide network with cutting-edge technology to deliver a superior locksmith experience:

• AI-Powered Dispatch: Our proprietary AI, Emma, eliminates hold times and instantly connects you with the nearest certified technician
• 500+ Certified Technicians: Every technician is licensed, insured, background-checked, and professionally trained
• Transparent Pricing: Upfront quotes with no hidden fees - ever
• 15-Minute Average Response: Faster than industry average thanks to intelligent routing
• Satisfaction Guarantee: 100% satisfaction guaranteed on all services
• Modern Payment Options: Accept all major credit cards, digital payments, and financing options

Unlike traditional locksmith companies, we leverage technology to deliver faster service, better communication, and a seamless customer experience from first call to job completion.

Yes, absolutely. LocksmithAI provides true 24/7 emergency locksmith services across all service areas. Emergencies don't follow business hours, and neither do we.

• Nights, Weekends & Holidays: Full service availability, no exceptions
• AI-Powered Prioritization: Our dispatch system recognizes emergency situations and prioritizes accordingly
• No Compromises on Quality: Same certified technicians, same professional service, any time of day

When you call LocksmithAI's emergency line, Emma (our AI dispatcher) immediately assesses the urgency of your situation. For safety-critical situations - like a child locked in a car - your call is automatically escalated for the fastest possible response.

This is a life-threatening emergency. Act immediately:

1. Call 911 First - If the child or pet shows signs of distress or if it's a hot day, emergency services should be alerted
2. Call LocksmithAI Immediately - We prioritize these calls above all others
3. Stay on Scene - Keep the child/pet calm by staying visible and talking to them
4. Note the Time - Interior car temperatures can rise 20+ degrees in just 10 minutes

Our technicians carry specialized tools to unlock vehicles quickly without damage - far faster and safer than attempting to break a window yourself.

While you wait for your LocksmithAI technician to arrive, here are some helpful tips:

• Stay Safe: If you're in an unfamiliar or isolated area, move to a well-lit public space
• Don't Attempt DIY Entry: Amateur attempts often cause expensive damage and can be dangerous
• Gather Documentation: Have your ID ready; we verify ownership for everyone's protection
• Track Your Technician: Use the tracking link we text you to see real-time arrival estimates
• Contact Someone: If you feel unsafe, let a friend or family member know your location

If at any point you feel unsafe while waiting for service, please let our dispatcher know immediately - we can coordinate with local authorities or suggest a safer waiting location nearby.

We believe in transparent, fair pricing at all times. Here's our approach:

• Minimal After-Hours Fees: While some companies charge exorbitant premiums, our after-hours fees are kept reasonable and disclosed upfront
• No Surprise Charges: The price quoted is the price you pay - period
• Safety Emergency Exceptions: Child or pet lockouts are prioritized and often discounted

Our pricing philosophy is simple: fair rates that reflect the service provided, with no hidden fees or opportunistic upcharges. When you call, Emma will provide a clear estimate before dispatching a technician.

Yes, professional locksmiths specialize in damage-free vehicle entry. LocksmithAI technicians use specialized tools and techniques designed specifically for safe car unlocking:

• Long-Reach Tools: Professional tools that safely reach internal unlock mechanisms
• Air Wedges: Carefully applied to create small gaps without bending or damaging door frames
• Vehicle-Specific Techniques: Trained on proper methods for thousands of makes and models
• No Slim Jims on Modern Cars: We avoid outdated methods that risk airbag sensors and wiring

Yes! LocksmithAI can create new car keys for most vehicles, even if you've lost all copies. This is often faster and more affordable than going to a dealership.

• Transponder Keys: We program new chip keys that communicate with your car's immobilizer
• Key Fobs: Complete key fob replacement and programming
• Smart Keys: Push-to-start proximity key replacement
• Traditional Keys: Basic metal keys cut by code

Our mobile technicians carry professional-grade key cutting equipment and programming tools, allowing us to create your new key on-site - no towing required. We service most domestic and foreign vehicles including Ford, GM, Toyota, Honda, Nissan, BMW, Mercedes, Audi, and more.

Yes, this is one of our core automotive services. LocksmithAI technicians are equipped with advanced programming tools to handle modern vehicle key technology:

• Transponder Programming: We program the chip inside your key to communicate with your vehicle's security system
• Key Fob Pairing: Program new remotes for lock/unlock and remote start functions
• Smart Key Setup: Configure proximity keys for push-button start vehicles
• Key Cloning: Duplicate existing working keys when you need a spare

Modern vehicles require keys to be electronically paired with the car's computer. Our technicians connect to your vehicle's OBD-II port to properly program your new key, ensuring it works seamlessly with your car's ignition and security systems.

Yes, we specialize in key extraction and ignition repair. A broken key in the ignition is a common problem we solve every day:

• Key Extraction: Safely remove broken key fragments without damaging the ignition
• Ignition Cylinder Repair: Fix worn or damaged ignition cylinders
• Ignition Replacement: Install new ignition cylinders when repair isn't possible
• New Key Creation: Cut and program a new key to match your repaired/replaced ignition

Yes, home lockouts are one of our most common services. LocksmithAI technicians can quickly and safely get you back into your home:

• Non-Destructive Entry: Professional lock picking and bypass techniques that preserve your existing hardware
• All Lock Types: Deadbolts, knob locks, smart locks, and high-security locks
• Fast Response: Average arrival time of 15-20 minutes in most areas

Important: For your protection and ours, we require proof of residency before unlocking residential properties. This protects homeowners from unauthorized entry and is standard industry practice. Please have your ID ready - if it's locked inside, we'll verify after entry.

This depends on your situation. Here's how to decide:

Choose Rekeying When:

• Your locks are in good working condition
• You've lost keys or are concerned about who has copies
• You're moving into a new home
• You want to key multiple locks to one key
• Budget is a primary concern (rekeying costs 50-75% less than replacement)

Choose Replacement When:

• Your locks are old, worn, or malfunctioning
• You want to upgrade to higher-security locks
• You're updating the aesthetic of your doors
• Your current locks aren't up to modern security standards

Yes! LocksmithAI technicians are trained in modern smart lock installation and configuration:

• All Major Brands: Yale, Schlage, August, Kwikset, and more
• WiFi & Bluetooth Locks: Locks that connect to your smartphone
• Keypad Entry: PIN code access for convenience
• Smart Home Integration: Connect with Alexa, Google Home, or Apple HomeKit

We can recommend the best smart lock for your needs based on your door type, security requirements, and smart home ecosystem. Our technicians ensure proper installation and help you set up the companion app before leaving.

Lock maintenance is often overlooked but important for home security:

Rekey Your Locks:

• Whenever you move into a new home
• After losing keys
• After a break-in or attempted break-in
• After ending a relationship with someone who had keys
• When service personnel (contractors, housekeepers) stop working for you

Replace Your Locks:

• Every 7-10 years for standard use
• Immediately if locks show signs of wear, rust, or damage
• If your locks are outdated and don't meet modern security standards

Regular Maintenance: Apply graphite lubricant to keyholes annually to prevent sticking and extend lock life.

LocksmithAI provides comprehensive commercial security solutions for businesses of all sizes:

• Access Control Systems: Card readers, keypads, biometric scanners, and mobile access
• Master Key Systems: Organized key hierarchies for employee access management
• High-Security Locks: Commercial-grade locks with restricted keyways
• Panic Bar Installation: Code-compliant emergency exit hardware
• Safe Services: Safe opening, combination changes, and installation
• Commercial Lockouts: 24/7 emergency business lockout service
• Lock Rekeying: Employee turnover solutions and security updates

We work with retail stores, offices, warehouses, restaurants, medical facilities, and multi-tenant buildings.

A master key system creates a hierarchy of keys that provides different levels of access throughout your facility:

• Master Key: Opens all locks in the system (typically for owners/managers)
• Sub-Master Keys: Open a specific group of locks (for department heads)
• Change Keys: Open only individual locks (for regular employees)

Your business likely needs a master key system if:

• You have multiple doors requiring different access levels
• Different employees need access to different areas
• You're tired of carrying large key rings
• You need to control and track who has access to what areas

We design custom master key systems that balance security with convenience, ensuring the right people have access to the right areas while maintaining overall facility security.

Yes! Electronic access control is the modern solution for business security. Benefits include:

• No Key Management: Add or remove access instantly without changing locks
• Audit Trails: Know exactly who accessed which door and when
• Time-Based Access: Grant access only during specific hours
• Remote Management: Control access from anywhere via cloud software
• Integration: Connect with alarm systems, cameras, and HR software

We offer solutions ranging from simple keypad locks for small businesses to enterprise-grade systems for large facilities. Our team can assess your needs and recommend the most cost-effective solution.

Yes, safe opening is a specialized service we provide. Whether you've forgotten a combination, inherited a locked safe, or experienced a lock malfunction, we can help:

• Non-Destructive Opening: Many safes can be opened through manipulation or bypass without damage
• Precision Drilling: When necessary, we drill at precise points to minimize damage and maintain safe integrity
• Electronic Safe Service: Battery replacement, keypad repair, and combination resets
• After-Service: Repair/replace locks and restore safe to working condition

Note: We require proof of ownership before opening any safe. This may include proof of purchase, estate documentation, or business ownership records.

Yes, and this is for your protection. All legitimate locksmiths verify ownership before providing service. This prevents criminals from using locksmith services to access properties or vehicles that don't belong to them.

For Vehicles:

• Driver's license matching registration name
• Vehicle registration
• Insurance card or title

For Homes:

• Photo ID with matching address
• Utility bill, lease, or mortgage document
• Mail addressed to the property

Unfortunately, locksmith scams exist. Here's how to identify a legitimate locksmith:

Signs of a Legitimate Locksmith:

• Established Business: Real address, website with verifiable history, online reviews
• Upfront Pricing: Clear estimates before work begins - no "bait and switch"
• Marked Vehicles: Professional signage and company uniforms
• Identification: Technicians carry company ID and licensing (where required)
• Multiple Payment Options: Accepts cards, not cash-only

Red Flags - Warning Signs of Scams:

• Extremely low phone quotes (e.g., "$19 service call!")
• Generic business name with no traceable history
• Unmarked vehicles, no uniform or ID
• Price increases dramatically upon arrival
• Insistence on drilling when other methods exist
• Cash-only payment demanded

Yes, absolutely. LocksmithAI maintains the highest standards for our technician network:

• State Licensing: Licensed in all states that require locksmith licensing (currently 15+ states)
• Liability Insurance: Full coverage protecting you against any accidental damage
• Background Checks: Comprehensive criminal background screening
• Ongoing Training: Regular certification updates on new lock technologies
• Drug Testing: Pre-employment and random drug screening

You can request to see a technician's credentials at any time. We're proud of our team and happy to verify their qualifications.

Not all states require locksmith licensing, but professional locksmiths maintain high standards regardless:

States with Locksmith Licensing Requirements:

California, Texas, Illinois, New Jersey, North Carolina, Tennessee, Louisiana, Connecticut, Nebraska, Nevada, Oregon, Alabama, Oklahoma, and Virginia (among others).

In Non-Licensed States:

While not legally required, reputable locksmiths like those in the LocksmithAI network voluntarily:

• Obtain professional certifications (ALOA, SAVTA)
• Carry liability insurance
• Submit to background checks
• Maintain ongoing professional training

LocksmithAI holds all technicians to the same high standards regardless of local licensing requirements - because your security shouldn't depend on what state you're in.

While DIY approaches might seem cost-effective, they often result in greater expense and risk:

Risks of DIY Locksmith Attempts:

• Damage: Improvised tools can damage locks, doors, windows, and vehicles - often requiring expensive repairs
• Modern Lock Complexity: Today's locks have electronic components, pins, and security features that require specialized knowledge
• Safety Hazards: Sharp tools, broken glass, and unstable entry methods risk personal injury
• Voided Warranties: DIY tampering can void manufacturer warranties on locks and vehicles
• Time Lost: What takes a professional 5 minutes might take you hours - or prove impossible

Benefits of Professional Service:

• Proper tools designed for the job
• Expert knowledge of lock mechanisms
• Insurance coverage for any accidental damage
• Quick resolution - typically under 30 minutes
• Security advice and recommendations